Returns & Refund Policy

7-Day Returns & Exchanges

You have 7 days from the date of delivery to request a return or exchange for your Pest Shields product.

  • Products must be unused and in good condition.
  • Products must be returned with the original packaging, accessories, manuals, and other items received with the order.
  • Products should not have any signs of damage, misuse, or improper handling.

Easy Returns

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please share your order number along with photos or videos of the product so that we can verify the issue.

After verification, we may provide a replacement or refund.

Exchanges

  • Eligible products can be exchanged for the same product within the 7-day return period.
  • Exchanges are subject to product availability.
  • If the replacement product is unavailable, you may be offered a refund.

What’s Not Returnable

Products cannot be returned or exchanged if:

  • The product has been used or damaged by the customer.
  • The product is missing its original packaging or accessories.
  • The product has been damaged due to improper use or installation.
  • The return request is made after the 7-day return period.
  • The product is specifically marked as non-returnable on the product page.

Refunds

Once we receive and inspect the returned product, the refund will be processed if the return is approved.

  • Refunds are generally processed within 7 business days after approval.
  • Refunds will be made to the original payment method wherever possible.
  • Your bank or payment provider may take additional time to reflect the refund.

If Your Return Is Not Accepted

If the returned product does not meet our return conditions, we may reject the return and ship the product back to you.

How to Request a Return

To request a return or exchange, contact us at:

Email: sales@pestshields.in
Phone/WhatsApp: 8376090909

Please provide your order number, product name, and reason for the return.